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Frequently Asked Technical Support Questions
Do I need to have a PayPal account to order your discs?
- Nope! Just fill your shopping cart and press the "Proceed to Checkout" button. But instead of logging in to PayPal, just click on the "CONTINUE" text link in the LOWER LEFT portion of the checkout page just above the credit card icons. That will take you to a credit card payment page where you can enter your payment information.
When I insert my Air Wing Media CD-ROM on my Windows computer, the screen flashes but the main menu doesn't display, what's up?
- Be sure you've installed the Adobe® Acrobat Reader software.
- Download it FREE from the Adobe web site now.
- After installation, when you insert the Wings & Airpower CD-ROM, the main menu will auto-launch in the Adobe Acrobat Reader.
- Auto-Launch only works on Windows computers. For Macintosh or other platforms, open the CD-ROM folder and double-click on the "start.pdf" main menu file.
Why use Adobe Acrobat Reader for your CD-ROM magazine?
- Adobe's Acrobat Portable Document Format (PDF) technology allows documents to be stored, viewed, and printed using razor-sharp Postscript™ technology.
- This enables our magazines to have a pristine digital quality that will last for years and years.
- You can zoom in and out, search for text, and print out a full-color personal copy of each magazine (color printer required).
Will you be publishing earlier editions of Wings & Airpower magazine CD-ROMS?
- Yes! Earlier years of Wings and Airpower magazine will be available on CD-ROM. As you can imagine, converting a paper magazine to digital format does take time and effort. We appreciate your patience as we progress in bringing these treasured editions to CD-ROM.
- Be sure to add yourself to our mailing list to receive the very latest news via E-mail from AirWingMedia.com!
Do you sell paper back issues of Wings & Airpower magazines?
- No. We only sell Wings & Airpower CDs and DVDs.
- Check E-Bay since they often have paper back issues for sale.
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